Do you know what really turns me on to a company? Great customer service. Zappos.com the world’s biggest online shoe retailer is known for their WOW service. The work environment here is a full blown positive vibe. The people enjoy working here and it spreads to their customers as well. I got a chance to read the book from Zappos’s ceo Tony Heish “Delivering Happiness.” I wanted to make sure that whenever I went to Vegas, that we take a tour of Zappos. It’s open to the public, you just have to book a reservation online.